103 Holm House | Seaview Suite with Bath & Lounge

Positive: Lovely room huge bath great Location Negative: Nothing

Would visit again Positive: Location was great Negative: It was all very clean

Very enjoyable Positive: Location of the property and sea views. Also the Silures restaurant - food and service was excellent Negative: There was a slight smell of drains in our room.

Gone down hill Positive: Location and parking. I know the hotel well before it got taken over . What a shame its gone so down hill Negative: Countless e mails as self check in .left my card details as requested for breakages ?? Then had 3 further e mails asking for the deposit, bearing in mind this hotel is rsted as luxury. Contacted the number online , was assured I would not have any further e mails, and I would be sent a code to gain access . I did. It didn't work !!. 8 pm arrival, 3 calls they finally called back , said AGAINi had not paid deposit, I had !!! Did get in., then the code never ever worked again . Shower flooded the bathroom . Heating would not work Total disaster Such a shame, it used to be fabulous

Comfortable, great location and view, a bit of friction around the EV charger Positive: Check-in process was completely remote and seamless, did not encounter any challenges with access. Negative: Getting an EV charging code was a bit convoluted, I ended up not using the EV charging point. I suspect someone with an EV would be motivated to navigate that process, but as I had a plug-in hybrid, I decided to forgo charging. Also, there was only a single EV charging point (the second charger was not installed).